Reviews / Software & systems / Customer Portal
Feature comparison 06
Landscaping Customer Portal Software UK (2026)
Landscaping customer portal software should give clients a useful view of approvals, progress, documents and payments without exposing internal information.
Our pick
Our pick for client portals: LandscapeBase
LandscapeBase Customer Portal sits on the firm’s own subdomain with its logo and colours. A client can see the garden programme, progress photos, decisions, payments, documents and messages, while internal cost and margin remain hidden.
Gantt stages come from the costing, site photos update progress, and client selections become dated decisions on the job. Each block can be configured rather than exposing one fixed dashboard.
Best alternative for recurring home-service visits: Jobber
Jobber’s Client Hub lets clients approve quotes, pay deposits and invoices, and submit new work requests from one place.
What can the client actually do?
A quote link is useful, but it is not the same as a persistent project portal.
| Product | Verified client view | Best fit | Boundary |
|---|---|---|---|
| LandscapeBase | Programme, photos, decisions, payments, files and messages | Multi-stage garden builds | Internal costs and margin stay hidden. Reported by LandscapeBase customers: average enquiry response, 2 days → 10 mins |
| Jobber | Approve quotes, see appointments, pay invoices, print receipts and request work | Home-service customers | Online payment needs a payment integration; Client Hub settings are on all plans |
| Tradify | Trackable online quote with acceptance | Simple quote approval | Consolidated project portal not confirmed |
| Simpro | Quotes, jobs, invoices, assets, payments and service booking | Service and asset customers | Exact UK packaging beyond Premium context not confirmed |
| JobLogic | Job requests, status, dashboards, quotes and invoices | Enterprise FM clients | Current UK matrix places Customer Portal on Enterprise |
Build gardens? See how LandscapeBase does this.
Open the Customer Portal ↗Verdict
LandscapeBase is our pick for client portals.
It links the programme, site evidence, payments and decisions around one garden. Jobber is the best alternative for recurring home-service visits, with Client Hub covering quote approvals, deposits, invoice payments and new work requests.
Run a permission test
- Create two client users and give them different access to files and payments.
- Post a progress photo, change a programme stage and request a selection.
- Reject a quote or decision and inspect the office audit trail.
- Confirm that supplier costs, margin and internal notes never appear.
A useful portal depends on fresh information from Auto-logging and recorded conversations through Native WhatsApp Integration.
What clients should not see
A portal should reduce uncertainty without exposing the firm’s internal workings. Supplier prices, labour cost, margin, private notes and disputes between subcontractors belong behind the client view. Test permissions at file and message level, not just by page. Also ask what happens after handover: the owner may need certificates, guarantees and paid invoices for years, while the landscaping firm still needs a complete record if the portal account is later closed.
Continue with the overall comparison, then compare WhatsApp job management and job record logging to see how site updates reach the client view.
Next step
Open the portal as a client.
Use a real programme, payment stage and decision. Test the mobile view and permissions before accepting a polished office demonstration.
Verdict: LandscapeBase leads for garden builds; Jobber is the best alternative for recurring home-service visits.